Shipping policy

Paw Pouch currently ships to eligible addresses within the United States.

Shipping options
Standard shipping is free. Express shipping, where available, costs extra and is not included in our free-shipping offer. Available methods and charges appear at checkout.

Processing and delivery
Orders are normally processed within [confirmed processing time] business days. After shipment, standard delivery typically takes [confirmed standard delivery time] business days, while express delivery typically takes [confirmed express delivery time] business days.

Delivery estimates are not guarantees. Express shipping does not shorten order processing time.

Tracking and separate packages
We’ll send tracking information when available. Items may ship separately from our fulfillment partners.

Delays or delivery problems
If we cannot ship within the stated timeframe, we’ll contact you with an updated shipment estimate and the option to cancel for a refund, as required by applicable law.

Please check your shipping address before placing your order. For address corrections, missing packages, or delivery questions, contact julian.petraru@gmail.com with your order number.